:root {
  --sand: #e8dcc7;
  --oat: #d4b895;
  --sage: #8b9d83;
  --moss: #606c38;
  --clay: #b08b6e;
  --terracotta: #c66b3d;
  --ochre: #c08e3a;
  --ink: #3f442c;
  --muted: #706552;
  --panel: rgba(232, 220, 199, .82);
  --line: rgba(96, 108, 56, .28);
  font-family: Epilogue, "Trebuchet MS", sans-serif;
  color: var(--ink);
  background: var(--sand);
  font-synthesis: none;
}

* { box-sizing: border-box; }
html { min-width: 320px; background: var(--sand); }
body { margin: 0; min-height: 100vh; background: var(--sand); }
body::before {
  content: "";
  position: fixed;
  inset: 0;
  pointer-events: none;
  opacity: .025;
  z-index: 10;
  background-image: url("data:image/svg+xml,%3Csvg viewBox='0 0 180 180' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='.85' numOctaves='3' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)' opacity='.8'/%3E%3C/svg%3E");
}

button, input, select, textarea { font: inherit; }
svg { width: 1.25rem; height: 1.25rem; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
a { color: inherit; }
[hidden] { display: none !important; }

.app-shell { min-height: 100vh; }
.app-header {
  position: sticky;
  top: 0;
  z-index: 5;
  min-height: 76px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 2rem;
  padding: .75rem max(1.25rem, calc((100vw - 1240px) / 2));
  background: rgba(232, 220, 199, .94);
  border-bottom: 1px solid var(--line);
  backdrop-filter: blur(18px);
}

.brand { display: inline-flex; align-items: center; gap: .75rem; text-decoration: none; font-weight: 800; font-size: 1.1rem; }
.brand-mark { display: grid; place-items: center; width: 38px; height: 38px; border-radius: 50%; color: var(--sand); background: var(--moss); }
.app-nav { display: flex; gap: .4rem; }
.nav-link { display: inline-flex; align-items: center; gap: .55rem; min-height: 44px; padding: .65rem .9rem; border-radius: 18px; text-decoration: none; color: var(--muted); font-weight: 700; font-size: .9rem; transition: background 350ms ease, color 350ms ease; }
.nav-link:hover, .nav-link.is-active { color: var(--ink); background: var(--oat); }
.nav-count { min-width: 22px; height: 22px; display: grid; place-items: center; padding: 0 .35rem; border-radius: 999px; background: var(--terracotta); color: var(--sand); font-size: .72rem; }

.page-layout { width: min(1240px, calc(100% - 2.5rem)); margin: 0 auto; display: grid; grid-template-columns: minmax(260px, .72fr) minmax(0, 1.45fr); gap: clamp(2rem, 5vw, 6rem); padding: clamp(3rem, 7vw, 7rem) 0; align-items: start; }
.page-aside { position: sticky; top: 118px; }
.eyebrow { margin: 0 0 .8rem; color: var(--moss); font-size: .8rem; font-weight: 800; letter-spacing: .08em; text-transform: uppercase; }
h1 { margin: 0; font-size: clamp(2.6rem, 6vw, 5.8rem); line-height: .95; letter-spacing: -.06em; }
.page-aside > p:not(.eyebrow) { max-width: 32rem; margin: 1.5rem 0 0; color: var(--muted); font-size: 1.05rem; line-height: 1.65; }
.aside-note { display: flex; gap: .8rem; margin-top: 2rem; padding: 1rem 1.1rem; border-radius: 20px; background: var(--oat); line-height: 1.45; font-size: .9rem; }
.aside-note svg { flex: 0 0 auto; color: var(--terracotta); }
.location-badge { display: flex; align-items: center; gap: .85rem; margin-top: 1.2rem; padding: .9rem 1rem; border-radius: 20px; background: var(--sage); color: var(--sand); }
.location-badge svg { flex: 0 0 auto; }
.location-badge div { display: flex; flex-direction: column; gap: .15rem; }
.location-badge span { font-size: .72rem; opacity: .8; }
.location-badge strong { font-size: .95rem; }

.form-card, .conversation-card, .ticket-info-card { border-radius: 28px; background: var(--panel); border: 1px solid var(--line); box-shadow: 0 24px 60px rgba(96, 108, 56, .10); overflow: hidden; }
.center-login, .center-dashboard { padding: clamp(1.5rem, 4vw, 2.5rem); border-bottom: 1px solid var(--line); }
.center-login h2, .center-dashboard h2 { margin: .3rem 0 .5rem; }
.center-login > p:not(.eyebrow) { color: var(--muted); }
.center-dashboard-heading { display: flex; justify-content: space-between; align-items: center; gap: 1rem; margin-bottom: 1rem; }
.center-dashboard-filters { margin-bottom: 1rem; }
.center-dashboard-filters label { display: inline-grid; gap: .35rem; color: var(--muted); font-size: .8rem; font-weight: 800; }
.center-dashboard .tickets-list { margin-top: 1rem; }
.notice { margin: 1.25rem 1.25rem 0; padding: 1rem 1.15rem; border-radius: 18px; background: var(--oat); color: var(--ink); line-height: 1.45; }
.invalid-location { padding: clamp(3rem, 8vw, 6rem) 1.5rem; text-align: center; }
.invalid-location svg { width: 3rem; height: 3rem; color: var(--terracotta); }
.invalid-location h2 { margin: 1rem 0 .6rem; font-size: 1.7rem; }
.invalid-location p { max-width: 28rem; margin: 0 auto; color: var(--muted); line-height: 1.55; }
.form-block { padding: clamp(1.5rem, 4vw, 2.5rem); border-bottom: 1px solid var(--line); }
.block-heading { display: flex; align-items: flex-start; gap: 1rem; margin-bottom: 1.8rem; }
.block-heading > span { flex: 0 0 auto; display: grid; place-items: center; width: 34px; height: 34px; border-radius: 50%; background: var(--sage); color: var(--sand); font-weight: 800; }
.block-heading h2 { margin: .1rem 0 .3rem; font-size: 1.35rem; letter-spacing: -.025em; }
.block-heading p { margin: 0; color: var(--muted); font-size: .9rem; line-height: 1.4; }

.field-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 1.15rem; }
.field-wide { grid-column: 1 / -1; }
.field { display: flex; flex-direction: column; gap: .55rem; }
.field > span, legend { font-size: .9rem; font-weight: 800; }
.field b, legend b { color: var(--terracotta); }
.field small { color: var(--muted); text-align: right; font-size: .78rem; }
input, select, textarea { width: 100%; border: 1px solid var(--line); border-radius: 16px; background: var(--sand); color: var(--ink); padding: .9rem 1rem; outline: none; transition: border-color 300ms ease, box-shadow 300ms ease; }
input:focus, select:focus, textarea:focus { border-color: var(--moss); box-shadow: 0 0 0 4px rgba(96, 108, 56, .15); }
textarea { min-height: 130px; resize: vertical; line-height: 1.5; }
.is-disabled { opacity: .52; }

.operation-field { margin: 0 0 1.4rem; padding: 0; border: 0; }
.choice-row { display: grid; grid-template-columns: 1fr 1fr; gap: .75rem; margin-top: .7rem; }
.choice-row label { position: relative; }
.choice-row input { position: absolute; opacity: 0; pointer-events: none; }
.choice-row span { display: block; padding: .9rem 1rem; border: 1px solid var(--line); border-radius: 16px; background: var(--sand); text-align: center; cursor: pointer; transition: background 300ms ease, color 300ms ease, border-color 300ms ease; }
.choice-row input:checked + span { background: var(--moss); border-color: var(--moss); color: var(--sand); }
.choice-row input:focus-visible + span { outline: 3px solid var(--ochre); outline-offset: 2px; }
.urgent-note { margin: .7rem 0 0; padding: .8rem 1rem; border-radius: 16px; background: var(--oat); color: var(--terracotta); font-size: .87rem; font-weight: 800; line-height: 1.4; }

.upload-box { display: flex; align-items: center; gap: .9rem; margin-top: 1.3rem; padding: 1rem; border: 1px dashed var(--moss); border-radius: 20px; }
.upload-box > svg { flex: 0 0 auto; width: 1.6rem; height: 1.6rem; color: var(--moss); }
.upload-box > div { flex: 1; display: flex; flex-direction: column; gap: .2rem; }
.upload-box span { color: var(--muted); font-size: .8rem; }
.secondary-button, .primary-button { display: inline-flex; justify-content: center; align-items: center; min-height: 46px; padding: .75rem 1.1rem; border-radius: 16px; font-weight: 800; text-decoration: none; cursor: pointer; transition: transform 300ms ease, background 300ms ease; }
.secondary-button { border: 1px solid var(--moss); background: transparent; color: var(--moss); }
.secondary-button:hover { background: var(--oat); }
.secondary-button input { position: absolute; width: 1px; height: 1px; opacity: 0; }
.primary-button { border: 1px solid var(--moss); background: var(--moss); color: var(--sand); }
.primary-button:hover { transform: translateY(-2px); background: var(--terracotta); border-color: var(--terracotta); }
.primary-button:disabled { opacity: .5; cursor: wait; transform: none; }
.attachment-list { list-style: none; margin: .7rem 0 0; padding: 0; }
.attachment-list li { display: flex; justify-content: space-between; gap: 1rem; padding: .75rem .2rem; border-bottom: 1px solid var(--line); font-size: .85rem; }
.attachment-list button, .text-button { padding: 0; border: 0; background: transparent; color: var(--moss); text-decoration: underline; cursor: pointer; }
.form-error { margin: 1rem; padding: .9rem 1rem; border-radius: 16px; background: var(--oat); color: var(--terracotta); font-weight: 800; line-height: 1.4; }
.form-actions { display: flex; justify-content: space-between; align-items: center; gap: 1.5rem; padding: 1.4rem clamp(1.5rem, 4vw, 2.5rem); }
.form-actions p { margin: 0; color: var(--muted); font-size: .8rem; }

.success-state { padding: clamp(2rem, 6vw, 5rem); text-align: center; }
.success-mark { width: 72px; height: 72px; display: grid; place-items: center; margin: 0 auto 1.5rem; border-radius: 50%; background: var(--sage); color: var(--sand); }
.success-mark svg { width: 2.4rem; height: 2.4rem; }
.success-state h2 { margin: 0 0 1rem; font-size: clamp(2.5rem, 7vw, 4.5rem); letter-spacing: -.06em; }
.success-state > p:not(.eyebrow) { max-width: 32rem; margin: 0 auto 1.7rem; color: var(--muted); line-height: 1.55; }
.success-actions { display: flex; justify-content: center; gap: .75rem; margin-bottom: 1.2rem; }

.tickets-page, .ticket-detail-page { width: min(1120px, calc(100% - 2.5rem)); margin: 0 auto; padding: clamp(3rem, 7vw, 6rem) 0; }
.tickets-heading { display: flex; align-items: flex-end; justify-content: space-between; gap: 2rem; margin-bottom: 2.5rem; }
.tickets-heading h1 { font-size: clamp(3rem, 7vw, 5.5rem); }
.tickets-heading p:not(.eyebrow) { margin: .8rem 0 0; color: var(--muted); }
.tickets-list { display: grid; gap: .85rem; }
.ticket-card { display: grid; grid-template-columns: 1fr auto; gap: 1rem; padding: 1.3rem 1.4rem; border: 1px solid var(--line); border-radius: 22px; background: var(--panel); text-decoration: none; transition: transform 350ms ease, background 350ms ease; }
.ticket-card:hover { transform: translateY(-3px); background: var(--oat); }
.ticket-card-main { display: grid; grid-template-columns: minmax(110px, .3fr) 1fr; gap: 1.2rem; align-items: center; }
.ticket-ref { color: var(--moss); font-weight: 800; font-variant-numeric: tabular-nums; }
.ticket-card h2 { margin: 0 0 .3rem; font-size: 1.05rem; }
.ticket-card p { margin: 0; color: var(--muted); font-size: .84rem; }
.ticket-card-side { display: flex; flex-direction: column; align-items: flex-end; justify-content: center; gap: .4rem; }
.ticket-date { color: var(--muted); font-size: .75rem; }
.status-chip { display: inline-flex; align-items: center; min-height: 28px; padding: .3rem .65rem; border-radius: 999px; background: var(--sage); color: var(--sand); font-size: .75rem; font-weight: 800; }
.empty-state { padding: clamp(3rem, 8vw, 6rem) 1.5rem; border: 1px dashed var(--moss); border-radius: 28px; text-align: center; }
.empty-state > svg { width: 3rem; height: 3rem; color: var(--moss); }
.empty-state h2 { margin: 1rem 0 .5rem; font-size: 1.7rem; }
.empty-state p { max-width: 32rem; margin: 0 auto 1.5rem; color: var(--muted); line-height: 1.55; }

.back-link { display: inline-block; margin-bottom: 2rem; color: var(--moss); font-weight: 800; }
.ticket-detail-header { display: flex; justify-content: space-between; gap: 2rem; align-items: flex-end; margin-bottom: 2.3rem; }
.ticket-reference { margin: 1rem 0 .4rem; color: var(--moss); font-weight: 800; }
.ticket-detail-header h1 { font-size: clamp(2.5rem, 6vw, 4.8rem); }
.ticket-updated { display: flex; flex-direction: column; gap: .25rem; text-align: right; }
.ticket-updated span { color: var(--muted); font-size: .75rem; }
.ticket-columns { display: grid; grid-template-columns: minmax(0, 1.45fr) minmax(280px, .75fr); gap: 1.2rem; }
.conversation-card, .ticket-info-card { padding: clamp(1.3rem, 3vw, 2rem); }
.conversation-card h2, .ticket-info-card h2 { margin: 0 0 1.5rem; font-size: 1.25rem; }
.timeline { list-style: none; margin: 0; padding: 0 0 0 1rem; border-left: 2px solid var(--sage); }
.timeline-item { position: relative; margin: 0 0 1.5rem; padding-left: 1.2rem; }
.timeline-item::before { content: ""; position: absolute; left: -1.48rem; top: .35rem; width: 12px; height: 12px; border-radius: 50%; background: var(--moss); border: 3px solid var(--sand); }
.timeline-item time { display: block; margin-bottom: .35rem; color: var(--muted); font-size: .75rem; }
.timeline-item strong { display: block; margin-bottom: .25rem; }
.timeline-item p { margin: 0; line-height: 1.5; }
.tracking-note { margin-top: 2rem; padding: 1rem; border-radius: 18px; background: var(--oat); color: var(--muted); line-height: 1.5; }
.message-form { display: grid; gap: .75rem; margin-top: 2rem; padding-top: 1.5rem; border-top: 1px solid var(--line); }
.message-form label { font-weight: 800; }
.message-form textarea { width: 100%; resize: vertical; padding: 1rem; border: 1px solid var(--line); border-radius: 16px; background: var(--sand); color: var(--ink); font: inherit; line-height: 1.5; }
.message-form textarea:focus { outline: 3px solid color-mix(in srgb, var(--sage) 40%, transparent); border-color: var(--moss); }
.message-actions { display: flex; align-items: center; gap: 1rem; flex-wrap: wrap; }
.message-actions span { color: var(--muted); font-size: .82rem; }
.technician-conversation { margin-top: 2.2rem; padding-top: 1.8rem; border-top: 1px solid var(--line); }
.conversation-empty { color: var(--muted); list-style: none; }
.login-shell { min-height: 100vh; display: grid; place-items: center; padding: 1rem; }
.login-page { width: min(460px, 100%); }
.login-card { padding: clamp(1.5rem, 6vw, 3rem); }
.login-card .brand { margin-bottom: 2.5rem; }
.login-card h1 { margin: .5rem 0 1rem; font-size: clamp(2.5rem, 9vw, 4rem); }
.login-intro { color: var(--muted); line-height: 1.55; }
.message-form input { width: 100%; min-height: 50px; padding: .8rem 1rem; border: 1px solid var(--line); border-radius: 16px; background: var(--sand); color: var(--ink); font: inherit; }
.message-form input:focus { outline: 3px solid color-mix(in srgb, var(--sage) 40%, transparent); border-color: var(--moss); }
.technician-session { display: flex; align-items: center; gap: .8rem; }
.text-button { border: 0; background: transparent; color: var(--moss); font: inherit; font-weight: 800; cursor: pointer; }
.technician-attachments { margin-top: 2rem; padding-top: 1.5rem; border-top: 1px solid var(--line); }
.technician-attachments ul { display: grid; gap: .6rem; margin: 0; padding: 0; list-style: none; }
.technician-attachments a { display: block; padding: .8rem 1rem; border-radius: 14px; background: var(--oat); color: var(--moss); font-weight: 800; text-decoration: none; overflow-wrap: anywhere; }
.pagination, .notification-status { display: flex; align-items: center; justify-content: center; gap: 1rem; margin-top: 1.25rem; }
.notification-status { justify-content: flex-end; flex-wrap: wrap; color: #8a4f16; font-weight: 700; }
.form-result[data-kind="error"] { color: #a3362b; }
.text-link { color: var(--moss); font-weight: 800; text-decoration: none; }
.operations-page, .admin-page { width: min(1180px, calc(100% - 2.5rem)); margin: 0 auto; padding: clamp(3rem, 7vw, 6rem) 0; }
.operations-heading { display: flex; justify-content: space-between; align-items: flex-end; gap: 2rem; margin-bottom: 2rem; }
.panel-filters { display: flex; align-items: flex-end; gap: .75rem; flex-wrap: wrap; }
.panel-filters .compact-field { min-width: 180px; }
.panel-tools { display: flex; gap: 1rem; flex-wrap: wrap; margin: -1rem 0 1.25rem; color: var(--muted); font-size: .85rem; font-weight: 700; }
.panel-tools label { display: flex; align-items: center; gap: .45rem; }
.center-group-heading { margin: 1.4rem .2rem .4rem; color: var(--moss); font-size: 1.1rem; }
.operations-heading h1 { margin: .2rem 0 .5rem; font-size: clamp(3rem, 7vw, 5.5rem); }
.operations-heading p:not(.eyebrow) { margin: 0; color: var(--muted); }
.compact-field { display: grid; gap: .4rem; min-width: 240px; color: var(--muted); font-size: .78rem; font-weight: 800; }
.compact-field select { min-height: 48px; padding: .7rem 2.5rem .7rem .9rem; border: 1px solid var(--line); border-radius: 15px; background: var(--panel); color: var(--ink); font: inherit; }
.status-board { display: grid; grid-template-columns: repeat(4, 1fr); gap: .8rem; margin-bottom: 1.4rem; }
.status-stat { display: flex; justify-content: space-between; align-items: flex-end; min-height: 110px; padding: 1.2rem; border: 1px solid var(--line); border-radius: 22px; background: var(--panel); color: var(--ink); text-align: left; cursor: pointer; }
.status-stat span { color: var(--muted); font-weight: 800; }
.status-stat strong { color: var(--moss); font-size: 2.5rem; line-height: .9; }
.status-stat.is-selected { background: var(--moss); color: var(--sand); }
.status-stat.is-selected span, .status-stat.is-selected strong { color: var(--sand); }
.operations-list { display: grid; gap: .7rem; }
.operation-row { display: grid; grid-template-columns: 1fr auto; gap: 1rem; padding: 1.25rem 1.4rem; border: 1px solid var(--line); border-radius: 20px; background: var(--panel); color: var(--ink); text-decoration: none; transition: transform 350ms ease, background 350ms ease; }
.operation-row:hover { transform: translateY(-2px); background: var(--oat); }
.operation-row.is-blocking { border-left: 6px solid var(--terracotta); }
.operation-row h2 { margin: .3rem 0; font-size: 1.1rem; }
.operation-row p { margin: 0; color: var(--muted); font-size: .84rem; }
.operation-row-side { display: flex; flex-direction: column; align-items: flex-end; justify-content: center; gap: .5rem; }
.operation-row-side time { color: var(--muted); font-size: .75rem; }
.admin-tabs { display: flex; gap: .55rem; margin-bottom: 1.5rem; overflow-x: auto; }
.admin-tabs button { padding: .75rem 1.1rem; border: 1px solid var(--moss); border-radius: 999px; background: transparent; color: var(--moss); font: inherit; font-weight: 800; cursor: pointer; }
.admin-tabs button.is-selected { background: var(--moss); color: var(--sand); }
.admin-section { display: grid; grid-template-columns: minmax(340px, .8fr) minmax(0, 1.2fr); gap: 1.2rem; align-items: start; }
.admin-form { display: grid; grid-template-columns: 1fr 1fr; gap: 1rem; position: sticky; top: 1rem; }
.admin-form > div:first-child, .admin-form .field-wide { grid-column: 1 / -1; }
.admin-form h2 { margin: .3rem 0 0; }
.admin-form > label { display: grid; gap: .45rem; color: var(--muted); font-size: .8rem; font-weight: 800; }
.admin-form input, .admin-form textarea { width: 100%; padding: .8rem 1rem; border: 1px solid var(--line); border-radius: 14px; background: var(--sand); color: var(--ink); font: inherit; }
.admin-form .check-field { display: flex; align-items: center; gap: .6rem; color: var(--ink); }
.admin-form .check-field input { width: auto; }
.form-result { align-self: center; color: var(--moss); font-weight: 800; }
.admin-list { display: grid; gap: .7rem; }
.admin-list-item { display: flex; align-items: center; justify-content: space-between; gap: 1rem; padding: 1rem 1.2rem; border: 1px solid var(--line); border-radius: 18px; background: var(--panel); }
.admin-list-item h3 { margin: 0 0 .3rem; }
.admin-list-item p { margin: 0; color: var(--muted); font-size: .82rem; }
.admin-item-actions { display: flex; gap: .5rem; flex-wrap: wrap; justify-content: flex-end; }
.department-checks { margin: 0; padding: 1rem; border: 1px solid var(--line); border-radius: 16px; }
.department-checks legend { padding: 0 .4rem; color: var(--muted); font-size: .8rem; font-weight: 800; }
.department-checks > div { display: grid; grid-template-columns: repeat(2, 1fr); gap: .6rem; }
.department-checks label { display: flex; gap: .5rem; align-items: center; }
.ticket-info-card dl { margin: 0; }
.ticket-info-card dl div { padding: .8rem 0; border-bottom: 1px solid var(--line); }
.ticket-info-card dt { color: var(--muted); font-size: .75rem; }
.ticket-info-card dd { margin: .25rem 0 0; font-weight: 800; }
.original-message { margin-top: 1.4rem; padding: 1rem; border-radius: 18px; background: var(--oat); }
.original-message span { color: var(--muted); font-size: .75rem; }
.original-message p { margin: .5rem 0 0; line-height: 1.5; }

.technician-label { padding: .55rem .8rem; border-radius: 999px; background: var(--oat); color: var(--moss); font-size: .8rem; font-weight: 800; }
.technician-page { width: min(1120px, calc(100% - 2.5rem)); margin: 0 auto; padding: clamp(3rem, 7vw, 6rem) 0; }
.technician-grid { display: grid; grid-template-columns: minmax(0, 1.2fr) minmax(300px, .8fr); gap: 1.2rem; }
.technician-description { margin: 0; font-size: 1.05rem; line-height: 1.65; }
.technician-facts { display: grid; grid-template-columns: 1fr 1fr; gap: 0 1.4rem; margin: 2rem 0 0; }
.technician-facts div { padding: .9rem 0; border-top: 1px solid var(--line); }
.technician-facts dt { color: var(--muted); font-size: .75rem; }
.technician-facts dd { margin: .3rem 0 0; font-weight: 800; overflow-wrap: anywhere; }
.status-panel h2 { margin-bottom: 1.2rem; }
.status-options { display: grid; gap: .7rem; }
.status-options button { min-height: 48px; padding: .8rem 1rem; border: 1px solid var(--moss); border-radius: 16px; background: transparent; color: var(--moss); font-weight: 800; cursor: pointer; transition: background 300ms ease, color 300ms ease; }
.status-options button:hover:not(:disabled) { background: var(--oat); }
.status-options button.is-current { background: var(--moss); color: var(--sand); }
.status-options button:disabled { cursor: default; }
.status-help { margin: 1.2rem 0 0; color: var(--muted); font-size: .82rem; line-height: 1.5; }
.status-panel .form-error { margin: 1rem 0 0; color: var(--moss); }
.status-panel .form-error[data-kind="error"] { color: var(--terracotta); }

@media (max-width: 820px) {
  .app-header { align-items: flex-start; flex-direction: column; gap: .6rem; padding: .75rem 1rem; }
  .app-nav { width: 100%; }
  .nav-link { flex: 1; justify-content: center; padding-inline: .6rem; }
  .page-layout { grid-template-columns: 1fr; padding-top: 2.5rem; }
  .page-aside { position: static; }
  .page-aside h1 { font-size: clamp(2.8rem, 13vw, 4.6rem); }
  .aside-note { display: none; }
  .ticket-columns, .technician-grid { grid-template-columns: 1fr; }
  .admin-section { grid-template-columns: 1fr; }
  .admin-form { position: static; }
  .status-board { grid-template-columns: repeat(2, 1fr); }
  .ticket-info-card { grid-row: 1; }
}

@media (max-width: 580px) {
  .brand { display: none; }
  .app-header { min-height: auto; }
  .nav-link { font-size: .8rem; }
  .page-layout, .tickets-page, .ticket-detail-page, .technician-page { width: min(100% - 1.25rem, 540px); }
  .field-grid, .choice-row { grid-template-columns: 1fr; }
  .field-wide { grid-column: auto; }
  .upload-box { align-items: flex-start; flex-wrap: wrap; }
  .upload-box > div { min-width: calc(100% - 3rem); }
  .upload-box .secondary-button { width: 100%; }
  .form-actions, .tickets-heading, .ticket-detail-header { align-items: stretch; flex-direction: column; }
  .form-actions .primary-button, .tickets-heading .primary-button { width: 100%; }
  .success-actions { flex-direction: column; }
  .ticket-card { grid-template-columns: 1fr; }
  .ticket-card-main { grid-template-columns: 1fr; gap: .45rem; }
  .ticket-card-side { align-items: flex-start; }
  .ticket-updated { text-align: left; }
  .technician-facts { grid-template-columns: 1fr; }
  .operations-page, .admin-page { width: min(100% - 1.25rem, 540px); }
  .operations-heading { align-items: stretch; flex-direction: column; }
  .compact-field { min-width: 0; }
  .operation-row { grid-template-columns: 1fr; }
  .operation-row-side { align-items: flex-start; }
  .admin-form { grid-template-columns: 1fr; }
  .admin-form > div:first-child, .admin-form .field-wide { grid-column: auto; }
  .department-checks > div { grid-template-columns: 1fr; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { scroll-behavior: auto !important; transition: none !important; }
}